Customer Support Center

What If Someone Needs a Refund?

All refund requests are processed through the Liturgical Publications Finance Department. Please allow 3-7 business days for the refund to reach your user's account. To process your request, please email your Engagement Manager the following information:
  1. Name, City, and State of the parish or organization
  2. First and last name of the user who has requested the refund
  3. Transaction date
  4. Refund amount 

Once we receive the information we'll be in touch as soon as possible!

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