All refund requests are processed through the Liturgical Publications Finance Department. Please allow 3-7 business days for the refund to reach your user's account. To process your request, please email your Engagement Manager the following information:
- Name, City, and State of the parish or organization
- First and last name of the user who has requested the refund
- Transaction date
- Refund amount
Once we receive the information we'll be in touch as soon as possible!