Customer Support Center

How To Edit An Event

Manage collection or eventEvents are opportunities for your members to buy tickets or register for activities at your church or organization.

To edit an Event, first click the Manage Giving Opportunties icon from the Control Panel. Next, click the Manage Event button next to the event you wish to edit and you will the following icons:

event details Event Details
Here you can edit the Event’s name and export name, the date and time the Event will take place, the location, descriptions, and the URL. Simply click on the section you would like to edit and make your changes. 
contact information Contact Information
Here you can change the contact name, email address, phone number, as well as the reply email address and contact name by selecting the appropriate field and making your edits. 
event picture Picture
Upload a picture or select a default image from our Image Library. If you
choose to upload a picture, be sure that it is in .jpg, .gif, or .png format with a file size of less than 5 MB (we recommend the picture be at least 250 x 250 pixels).
guest types Guest Types
Here you can create Guest Types (e.g., children, adults, and seniors). You can set a unique cost for each guest type, and choose whether to limit the number of registrations (e.g., if a location only holds 200 people, you can limit the registrations to prevent overbooking). 
event forms Forms
Here you can add a form to an event. For instructions on creating a form, please click here.
signup options Signup Options
Here you can choose to let users register multiple people during the registration process, and whether they can view the registration list and comments.

If you wish to have the "Attend This Event" button have a different label, you can enter that label in the field provided.

status and privacy Status & Privacy
Here you can select whether an Event is visible to donors. Selecting “No” removes the Event from donor view and no new registrations are allowed.

You can also assign Event Managers and give them administrative control over the Event. For more information, click here.

You can also enable Transaction Notification emails for this Event. Select your preferred option from the drop down menu and click OK.

payment types and bank account Payment Types & Bank Account
Here  you can choose whether to allow ACH (checking or savings account), Credit Card, and Debit Card payments for this Event by checking the box next to each of the payment types you wish to make available.

You can also select the Bank Account this Event should be assigned to using the drop down menu.
edit or preview the giving receipt email Edit/Preview Giving Receipt Email
Here you can view or edit the text of the Donation Receipt Email that is e-mailed to anyone who registers for this event. 
event advertisement embed code Event Advertisement Embed Code
Copying this code to your website allows you to insert a widget that, when clicked, will link to this specific Event. For instructions, click here.
event signup widget embed code Event Signup Widget Embed Code
Copying this code allows you to embed a specific Event on your website.This allows your users to stay on your site while they complete their transaction. For instructions, click here
open or close registrations Open/Close Event Registrations
This icon allows you to manually close the registration process (for  example, you reach capacity, but you don’t want to remove the event from the home page).
registration list Registration List
The Registration List allows you to view all users who have registered
for the event, the number and Guest Type of their registrations, the revenue collected, and any comments they have left.

You can export this list to a spreadsheet for your own records. At the bottom right, you can also view a total guest count, total revenue figure, and the total guest count by Guest Type.

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